Why aren't the effects in my project functioning

In this guide, we explain how to troubleshoot effects not working in your project. You'll learn to check Scroll Variant settings, Accessibility options, and device modes that may impact animations.

How to troubleshoot effects not working

If the effects in your project are not functioning as expected, follow these steps to troubleshoot the issue.

Check scroll variant effects

First, check if any Scroll Variant effects on your site are set to trigger with “Section in View.” Ensure that these effects have a section name assigned. If you find any without a section name, add one, publish your project, and verify if the issue is resolved.

Shows the Scroll Variant options.

Check accessibility and reduced motion settings

Effects will not function if the Accessibility option is enabled in your site settings and the user's device has reduced motion enabled. When the “prefer-reduced-motion” setting is enabled in the user's browser or device, only the opacity will be animated.

Shows the Accessibility options in the Settings.

Check low power mode

When Low Power Mode is enabled on a user's device, certain animations may not work.

If you have followed these steps and the issue persists, please create a support ticket in the Community.