What do “Remaining” and “Unused” time mean on my invoice?
Learn how prorated charges and credits apply when you change your plan.
When you add seats or upgrade your site plan during a billing cycle, we adjust your charges accordingly. The “Unused time on...” line is a credit for the portion of your previous plan that you paid for but won't use due to the change. The “Remaining time on...” line represents the charge for the rest of your billing cycle at the new rate.